WHEN it comes to diagnosing, repairing and replacing parts under the bonnet, a member of staff at Jennings Kia is top of the class, after achieving master technician status.
In just under a year, Ross Cave, 29, from Durham, has achieved the highest level a motor vehicle technician can be awarded, after successfully completing various practical and theory examinations through the Kia Academy Training Centre in Nottingham and officially becoming a master technician.
Cave has always worked as a motor vehicle technician after completing a three-year apprenticeship programme through Tyneside Training Services when he left secondary school at the age of 16.
After gaining valuable experience and knowledge working for other motor dealers in the region, in 2009, Ross was appointed as a motor vehicle technician at Jennings Motor Group’s service department, based on Parsons Road in Washington.
He said: ‘My goal has always been to achieve master technician status and to have been given this excellent opportunity is absolutely fantastic.’
Ross is one of two master technicians responsible for diagnosing, repairing and replacing parts for customers at the Washington-based Kia service department.
Service manager June Appleyard said: ‘Achieving the highest level possible in the industry is a true testimony to Ross’s continued hard work and commitment.’
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