WEB-BASED garage management tool Workshop Expert Online has been updated to include a range of new features.
Autoparts UK has worked alongside MAM Software to develop key aspects of the platform, improving site navigation and user engagement. The ‘Document’ screen in particular has been developed, allowing users to now see sub-totals on jobs and also arrange the order in which these jobs are presented on the final invoice.
Workshop Expert Online supports all areas of a garage business including accounting, daily workshop management, parts lookup and ordering and customer relationship management. The platform includes customer reminders via SMS or email for MOTs, services and check-ups, workshop management including the creation of quotes, job cards and invoices, and access to thousands of vehicle repair times and recommended service schedules.
Also included is Workshop Expert support, from optional technical repair data to access to a UK-based telephone helpline manned by MAM’s trained personnel around the clock.
Craig McCracken, Autoparts UK group factor manager, said: ‘Workshop Expert manages a garage’s workload in the most efficient manner possible. The upgrade will only add to its range of benefits and we encourage all users to utilise Workshop Expert Online to its fullest capabilities.’
Existing users will soon be provided with an presentation via their application, demonstrating the additional features and how to use them to best effect.
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