ACCORDING to new research almost two thirds (74 per cent) of motorists rely on independent garages for their servicing, MOTs and repairs.
However, the survey of 1,000 respondents commissioned by MyCarNeedsA.com revealed that 45 per cent of motorists dislike dealing with garages and workshops to organise these and find it more stressful than renewing their car insurance (33 per cent).
However, over a quarter of motorists said they need help with choosing a reliable and trustworthy garage. Of those that need recommendations, 11 percent of motorists will ring round to get the best deal; seven per cent will ask a friend for recommendations; four per cent will look up businesses online; and four per cent will use an online comparison site to check prices, reviews and services in their local area.
The research also shows that just 26 per cent of motorists will book a service when they receive a dashboard message prompt, while a third always have their car serviced after a certain period of time. Just 19 per cent of motorists will book a service after their car has reached a certain mileage. Once their car is over three years old, the majority of motorists (82 per cent) forget the service dates.
Scott Hamilton, managing director of MyCarNeedsA.com, commented: ‘It’s no surprise that motorists dislike dealing with garages for servicing, MOT and repairs. Often they are worried about the cost of servicing or getting their car fixed, especially at a time when they face above inflation price hikes for insurance, fuel, parking and speeding fines.
‘Motorists are having to dig deeper into their pockets to run and maintain their vehicles. It certainly pays for motorists to carry out some research and shop around when they need to book an MOT, servicing or repairs. We created MyCarNeedsA.com to provide motorists with good quality work on their vehicles, at the right price. We are not about giving motorists the cheapest price irrespective of quality, but about fair and transparent pricing.’
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