A SERVICE manager at Macklin Motors Glasgow Nissan South has been awarded a national title for his hard work.
Ian Hunter was presented with the Service Manager of the Year trophy at Vertu Motors’ annual CEO Awards dinner, hosted by Vertu Motors chief executive Robert Forrester. The group holds the event to honour the achievements of its managers across the 120 outlets it operates.
Forrester said: ‘Ian is a thoroughly deserving winner. Not only has he delivered a fantastic set of results as service manager, but he has also demonstrated his ability to develop himself over time to achieve this personal and professional triumph.’
Hunter started his Vertu career at Glasgow Nissan South in 2011 as a master technician and quickly developed into the workshop controller role. He graduated from Vertu’s Aftersales Evolution Training in 2015 and was promoted to the position of service manager at the temporary Glasgow Nissan North dealership.
Forrester added: ‘He has taken his department from a Manufacturer’s Customer Satisfaction score of below national average in 2016 to the top 25 per cent. This is a fantastic achievement, delivering great service to our customers.’
Hunter said: ‘I have been on an amazing journey with Vertu Motors and am thrilled to receive the award for Service Manager of the Year. I would also like to thank the rest of the team at Macklin Motors Glasgow Nissan South, because without their contribution and hard work this success would not have been possible.’
Pictured at top are Ian Hunter, left, being presented with his trophy by Robert Forrester
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