THE future has never looked brighter for Somerset-based operators of Mercedes-Benz vans following the opening of a state-of-the-art servicing facility in Taunton.
The light commercial vehicle centre represents a £1million investment by Mercedes-Benz South West, which has responded to soaring demand from customers for manufacturer-approved aftersales support.
It is located at the edge of Taunton’s Crown Industrial Estate, a short distance from the retail dealership on Toneway where vans were previously maintained and repaired alongside Mercedes-Benz cars.
The new centre incorporates six bays with ramps – one of which has a 6.5-tonne capacity – as well as an MOT lane for testing vehicles in the Class 4, 5 and 7 categories. It also serves as a base for a fully-equipped Mercedes-Benz Service 24hr Sprinter – as well as an industry-leading three-year, unlimited-mileage warranty, Mercedes-Benz vans come with MobiloVan cover, which includes free, round-the-clock emergency roadside assistance.
Easily accessible and with plenty of space for customer parking, the Taunton facility is open from 8am until 6pm weekdays, and until 1pm on Saturdays.
It took eight months to construct and has set the seal on a major programme of investment in its van-servicing facilities by Mercedes-Benz South West.
After converting an existing building, the company also opened a new light commercial vehicle centre in Exeter in March. This, together with the Taunton development, now complements its established van service centres in Plymouth and Truro.
Mercedes-Benz South West has recruited three additional technicians for its latest workshop, while another new member of staff is working in a front-of-house role.
Taunton general manager Martin Green said: ‘This smart new facility underscores once again our determination to provide Mercedes-Benz van operators with high-quality, fast and efficient aftersales back-up.’
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