VOLKSWAGEN Commercial Vehicles has opened its largest UK authorised repair workshop.
The new facility, operated in partnership with Inchcape at Trafford Park, Manchester, is also one of the biggest in Europe. Measuring 21,000 square feet, it is equipped with 16 service ramps, an MOT facility and has 22 employees.
VW Commercial Vehicles has also revealed its plans to extend operational hours so that the site stays open until 10pm three days per week, as part of the brand’s Working With You promise.
The new centre will operate in partnership with Manchester’s existing VW workshop in Village Way and will offer servicing, MOT testing, an express fit service and roadside assistance.
The team running the show will include service advisers, technicians and parts advisers, as well as a head of business and an aftersales manager.
Lee Seward, operations director of Inchcape Volkswagen Commercial Vehicles, said: ‘We’ve been proudly serving commercial vehicle drivers in the north-west for 15 years.
‘By opening a dedicated Volkswagen Commercial Vehicles authorised repair facility, we can service even more vehicles than before – and with extended opening hours, we can keep commercial vehicle owners mobile, saving them time and money.
‘Our experienced technicians have moved with us to the new site, so customers can expect the same high-quality service they’ve come to rely upon from Inchcape Volkswagen.’
Trevor Hodgson-Phillips, head of service and parts operations for Volkswagen Commercial Vehicles, added: ‘We’re pleased that Inchcape Volkswagen Commercial has chosen to open a second state-of-the-art facility in Manchester.
‘With class four and seven MOTs and extended opening hours, Lee and his team are really embodying the Volkswagen Commercial Vehicles brand promise of Working With You.
‘The new purpose-built site looks fantastic and I’m confident it will deliver fantastic service too.’
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